# What is CRM?

Customer Relationship Management. Software that keeps one entry for every person and organization you work with, plus each call, email and meeting, so anyone on the team can pick up where someone left off.

## In real work

The youth league's CRM is Salesforce, so every family, coach and sponsor has one page with their emails, calls and notes.

## Related terms

- [Team Chat](https://prompthausapp.com/learn/team-chat.md)
- [Channel](https://prompthausapp.com/learn/channel.md)
- [Thread](https://prompthausapp.com/learn/thread.md)
- [Shared Inbox](https://prompthausapp.com/learn/shared-inbox.md)
- [Document Library](https://prompthausapp.com/learn/document-library.md)

## How is this different from Googling it?

Google gives a definition. Prompthaus pairs each term with how it shows up in standups, PRs, prompts, and design reviews. Then it quizzes you until the word sticks. One term a day on iPhone.

- Category: Tool Map
- HTML: https://prompthausapp.com/learn/crm
- App Store: https://apps.apple.com/us/app/prompthaus-ai-vocabulary/id6776314407