Clinical Informatics

What is Change Management?

The people and process work that helps a new tool stick: training, champions, feedback, and rollout pacing.

trained · championed · it sticks

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In real work

Change management for the ambient pilot included specialty champions and weekly office hours.

In the illustration

The winch clicks through three notches, training, champions, feedback, and at each one the pawl drops so the tool cannot slip back; at the top it locks in place.

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