What is Automation?
Letting software do a repeated task by itself, following rules you set once, such as sending a welcome email every time someone signs up.

3 sign-ups · 3 welcomes sent
An automation is…
Write it in your own words in the app.
In real work
Using Zapier, the church office set up an automation that emails the same reminder to volunteers every Thursday at noon, so nobody has to remember to send it.
In the illustration
Each time a sign-up card lands in the tray, the arm swings, picks a welcome letter and drops it in the outbox: three cards, three letters, no hands.
Draft an automation in your workspace: when a volunteer signs up, send the welcome email, add them to the orientation list, and remind them two days before orientation.
Try it now
The fastest way to learn a word is to use it. Open this line in the agent you already work in and watch what it does. Change the tool to the one you use.
Go further
01Practice
Make it stick
One term a day, a short quiz, and sentence practice that checks your own words.
02Verify
Prove you know it
Pass the quiz and keep it in a Skills Wallet you can share with anyone who needs proof.
03Career
Find the work that uses it
See which roles lean on this vocabulary, and what they pay in year one.





