Tool Map

What is Integration?

A connection between two tools, often a ready-made one you switch on, so information moves between them by itself, like web form entries appearing in your CRM without retyping.

form → CRM · no retyping

Finish the sentencePrompthaus

An integration lets two tools…

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In real work

Thanks to the integration between Microsoft Teams and SharePoint, files posted in a Teams channel are saved to the team's document library.

In the illustration

A form slip drops into the form box, slides through the coupling and comes out as a new card in the card file; no hand touches it on the way.

Use it in a prompt

Compare integration options in your workspace for our donation form and email list: what moves between them, how often, and what still needs a person.

Try it now

The fastest way to learn a word is to use it. Open this line in the agent you already work in and watch what it does. Change the tool to the one you use.

Go further

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    Prove you know it

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  3. 03Career

    Find the work that uses it

    See which roles lean on this vocabulary, and what they pay in year one.

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