Everyday AI

What is Shadow AI?

Staff using AI tools their organization hasn't approved, often with work data. It can put sensitive data at risk, so ask which tools are allowed or help get a good one approved.

unapproved tool · donor data leaves our control

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Shadow AI means…

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In real work

To end the shadow AI at her nonprofit, where volunteers used any free app they liked, the director approved one tool and wrote a one-page guide.

In the illustration

Files go to the approved machine under the lamp. A hand slips a donor list into the unmarked machine in the shadow, and its output feeds out through a slot in the wall.

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Draft a friendly note to my manager asking which AI tools our office has approved, so we avoid Shadow AI, and whether your AI assistant could be approved for public tasks like flyers.

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